Store FAQs

Frequently Asked Questions

What's the store vibe?

Our store is a space where you can shop our entire collection of products in-person.

This space is also our office so you'll get to meet our team, see our full operations, and chat with the founder, Brandon.

Can I visit your store?

Absolutely! We're open 7 days a week except holidays. Below is our schedule...

Mon - Fri: 10:30am - 7:30pm EST (appointment only).

Sat - Sun: 11am - 7:30pm EST (appointment only).

To book an appointment with our team, please click here. Please note that appointments are reserved on a first-come, first-serve basis and must be booked 12 hours in advance. Each appointment will be 30 minutes and you may bring as many guests as you'd like.

Where is your store located?

Our showroom is located at 129 W. 27th St. Suite 701, New York, NY 10001

To request entry into the building, please dial "Le Alfre" on the keypad. Then make your way up to the 7th floor to suite 701.

What are your hours?

Our store is open 7 days a week except holidays. Below is our schedule...

Mon - Fri: 10:30am - 7pm EST (appointment only)

Sat - Sun: 11am - 7pm EST (appointment only).

How do I book my appointment?

To book an appointment with our team, please click here.

Please note that appointments are reserved on a first-come, first-serve basis and must be booked 12 hours in advance. Each appointment will be 30 minutes and you may bring as many guests as you like.

Can I bring guests?

Absolutely. The more the merrier!

How will I be notified of my appointment?

A confirmation email will be sent with reminders once you book your appointment. You can also sign up for text for faster and more convenient reminders.

Something came up and I need to cancel. How do I do that?

If you need to update or cancel your appointment for whatever reason please call us at 917-960-2461 or email us 24 hours in advance (or as soon as you can) to make space for others who are waiting. Please email support@LeAlfre.com.

If you have any questions regarding our store, including, location, directions, products, etc please contact our team at support@LeAlfre.com.

Le Alfré Store

129 W. 27th St. Ste. 701, New York, NY 10001

Mon - Fri, 10am - 7:30pm
Sat - Sun, 11am - 7:30pm