Store FAQs
Frequently Asked Questions
What are your holiday hours?
We're open all day everyday during the holidays except...
November 27th - 28th
December 23th - 26th
When in doubt, feel free to call us at 917-960-2461
What's the store vibe?
Our store is a space where you can shop our entire collection of products in-person.
This space is also our office so you'll get to meet our team, see our full operations, and chat with the founder, Brandon.
Can I come without an appointment?
Yes you can, but we would appreciate if you either scheduled a time here, or call us at least two hours before visiting.
We are 3 person team so we want to make sure one of us is always managing the store!
You can call us here: 917-960-2461
Can I visit your store?
Absolutely! We're open 7 days a week except holidays. Below is our schedule...
Mon - Fri: 10am - 7:30pm EST (appointment only, or call us a few hours before you come for same day shopping)
Sat - Sun: 11am - 7:30pm EST (appointment only, or call us a few hours before you come for same day shopping)
Call us for same day visit: 917-960-2461
To book an appointment with our team, please click here. Please note that appointments are reserved on a first-come, first-serve basis and must be booked 12 hours in advance. Each appointment will be 30 minutes and you may bring as many guests as you'd like.
Where is your store located?
Our store is located at 129 W. 27th St. Suite 701, New York, NY 10001
To request entry into the building, please dial "Le Alfre" on the directory keypad. Then make your way up to the 7th floor to suite 701.
What are your hours?
Our store is open 7 days a week except holidays. Below is our schedule...
Mon - Fri: 10am - 7:30pm EST (appointment only, or call us a few hours before you come for same day shopping)
Sat - Sun: 11am - 7:30pm EST (appointment only, or call us a few hours before you come for same day shopping)
Call us for same day visit: 917-960-2461
How do I book my appointment?
To book an appointment with our team, please click here.
Please note that appointments are reserved on a first-come, first-serve basis and must be booked 12 hours in advance. Each appointment will be 30 minutes and you may bring as many guests as you like.
Can I bring guests?
Absolutely. The more the merrier!
How will I be notified of my appointment?
A confirmation email will be sent with reminders once you book your appointment. You can also sign up for text for faster and more convenient reminders.
Something came up and I need to cancel. How do I do that?
If you need to update or cancel your appointment for whatever reason please call us at 917-960-2461 or email us 24 hours in advance (or as soon as you can) to make space for others who are waiting. Please email [email protected].
If you have any questions regarding our store, including, location, directions, products, etc please contact our team at [email protected].
Le Alfré Store
129 W. 27th St. Ste. 701, New York, NY 10001
Mon - Fri, 10am - 7:30pm
Sat - Sun, 11am - 7:30pm